New Urgent Care Center Prescribes Improved Definition of Patient Care

Building upon the success of its Hamden facility, ASAP Urgent Care, the fastest growing urgent care provider in Connecticut, will open the doors to its center in Washington Center at 79 Washington Avenue in North Haven on March 28, 2014. The Connecticut-born brainchild of doctors and healthcare administrators with over three decades of experience, ASAP seeks to redefine patient experiences throughout New England by making it easier and more convenient to “Get Better.”

“Getting sick isn’t convenient. But, getting better should be,” says Traver Hutchins, ASAP Urgent Care CEO. “Our center is for people who get sick or injured, can’t get an appointment with their primary care physician, and don’t need an emergency room. Our expert team of full-time experienced doctors, medical staff, and concierges offer compassionate, personalized care so patients can get better.”

Different from the urgent care so many have grown to know and loathe – the stereotypical less-than-clean facilities, salty staff, and wait times that seem to stretch on forever – ASAP Urgent Care is specially designed to deliver an exceptional patient experience. Its “Get Better Promise” includes the following:

  • Quality. Patients receive the quality outcome they deserve, and need.
  • Empathy. ASAP hires only experienced providers who continually demonstrate a caring attitude. They look patients in the eye, call them by their first names, and don’t rush exams and conversations.
  • Speed. Homegrown state of the art registration and appointment management technology ensures ultra fast check in/check out. Advance registration online guarantees appointment times.
  • Atmosphere. ASAP doesn’t have a waiting room or a receptionist. Patients are greeted by a concierge in the lounge where they can listen to music and enjoy a beverage. Children can hang out in their own private play lounge.

And, patient satisfaction surveys ensure ASAP gets better when it needs to.

“We also know that getting better isn’t just for people who are sick or injured,” says Larry Earl, MD, ASAP Urgent Care chief medical officer. “It’s about wellness and staying healthy. 

ASAP Urgent Care also offers preventive care services such as annual physical exams and other health screenings needed for work, school, or sports participation, as well as travel medicine (including vaccinations and prescriptions) and a number of basic lab screenings.”

About ASAP Urgent Care 

Founded in Connecticut by doctors with over three decades of experience, ASAP Urgent Care is dedicated to providing a better solution for people who have urgent medical needs. In addition, ASAP offers occupational medicine, online doctor visits, and diet and sleep aid for patients of all ages. ASAP Urgent Care also has employer services to help keep businesses running and employees healthy with a wide range of services from diagnostics, to flu clinics, to drug screenings, and more. 

The healthcare team at ASAP is dedicated to providing a superior quality of service and treating a greater breadth of illness with deeper expertise and professionalism. Patient relationships are at the forefront of every aspect of care. 

Centers are open Monday through Friday, 8:00 a.m. to 8:00 p.m., and Saturday and Sunday 9:00 a.m. to 5:00 p.m., except on Thanksgiving and Christmas. Through ASAP’s website, patients can video conference with healthcare professionals from the comfort of their own homes. ASAP Urgent Care centers are open in Hamden and Madison. The chain will open facilities in North Haven and Milford in early 2014. For more information, visit and connect with ASAP on Facebook. 

Posted by Chris

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